No, outside food and drinks are not allowed. However, the ship has an onboard café serving snacks, drinks, and even a bar where you can grab a drink while cruising across Lake Wakatipu.
It’s recommended to arrive at least 20–30 minutes before departure, as boarding starts early, and the ship leaves on time. Latecomers won’t be allowed to board.
Both sides offer great views, but if you're heading towards Walter Peak, sitting on the right side (starboard) gives you the best scenery. On the return journey, switch to the left side.
Yes, TSS Earnslaw lets visitors explore the engine room, where you can watch the coal-powered engines in action—one of the highlights of the trip.
The cruise-only ticket lets you enjoy a round-trip journey on the TSS Earnslaw, while the Walter Peak package includes a farm tour, sheepdog demonstration, and optional gourmet BBQ lunch.
No, there’s no Wi-Fi onboard, but this is the perfect time to disconnect and soak in the stunning Queenstown scenery.
No dress code, but since it’s an outdoor experience, warm clothing is recommended in the evenings.
While rare, if the cruise is canceled, you’ll be offered a reschedule or a full refund.
No, pets are not allowed onboard, except for service animals.
Partially. The main deck is accessible, but there are stairs to reach the upper deck and engine room. The farm tour at Walter Peak may also have some accessibility limitations.
The morning cruise has fewer crowds and calmer water, while the sunset cruise offers spectacular golden-hour views over the lake.
No. The ship takes a break in June and early July for annual maintenance.
Yes, but only if you have a pre-arranged ticket that allows for this flexibility. Check with the booking office to confirm.