What to bring
TSS Earnslaw Lake Wakatipu Cruise
- Bring covered shoes or boots (nonslip), long trousers, warm clothing or jacket, sunscreen, sunglasses, and a camera.
- Pack your medications—better to be prepared, just in case they’re not available onsite.
- Bring a cash-free payment method for meals, souvenirs, and extra delights not covered by the ticket.
- Bring a valid photo ID to match the name on your booking if requested at the entrance.
Milford Sound Cruise
- Bring covered shoes or boots (nonslip), long trousers, warm clothing or jacket, sunscreen, sunglasses, and a camera.
- Carry warm, weather-appropriate clothing and a waterproof jacket, as conditions can change quickly on the water.
- Pack your medications—better to be prepared, just in case they’re not available onsite.
- Bring a cash-free payment method for meals, souvenirs, and extra delights not covered by the ticket.
- Bring a valid photo ID to match the name on your booking if requested at the entrance.
What’s not allowed
TSS Earnslaw Lake Wakatipu Cruise
- Outside food and beverages are not permitted on board.
- Smoking, including e-cigarettes, is strictly prohibited on the vessel.
- Pets are not allowed, except for registered service animals.
- Dangerous or hazardous items are not permitted on the cruise.
- For the horse trekking experience, guests under the age of 7 years, under the height of 1.2m (3.94ft), and over the weight of 100kg (220.46lb) are not permitted.
Milford Sound Cruise
- Outside food and beverages are not permitted on board.
- Smoking, including e-cigarettes, is strictly prohibited on the vessel.
- Pets are not allowed, except for registered service animals.
- Dangerous or hazardous items are not permitted on the cruise.
- For the horse trekking experience, guests under the age of 7 years, under the height of 1.2m (3.94ft), and over the weight of 100kg (220.46lb) are not permitted.
Accessibility
TSS Earnslaw Lake Wakatipu Cruise
- The TSS Earnslaw, with its heritage design, may present some challenges for those with limited mobility or prams.
- The Farm Tour involves walking on gravel paths, which may be challenging for wheelchair users. Those with impaired mobility should consider their comfort level before participating.
- The restaurant for the BBQ dining is easily accessible, except for the short gravel path from the wharf, which may require assistance for some wheelchair users.
- Wheelchairs and prams/strollers can be brought on board as long as they fold to fit through the entrance of the boat.
- There may be steps and uneven surfaces on board; guests with limited mobility should take caution.
Milford Sound Cruise
- Wheelchairs and prams/strollers can be brought on board as long as they fold to fit through the entrance of the boat.
- There may be steps and uneven surfaces on board; guests with limited mobility should take caution.
- The TSS Earnslaw, with its heritage design, may present some challenges for those with limited mobility or prams.
- The Farm Tour involves walking on gravel paths, which may be challenging for wheelchair users. Those with impaired mobility should consider their comfort level before participating.
- The restaurant for the BBQ dining is easily accessible, except for the short gravel path from the wharf, which may require assistance for some wheelchair users.
TSS Earnslaw Lake Wakatipu Cruise
- The cruise is subject to favorable weather conditions. In the event of cancellation due to poor weather, you will have the option of rescheduling or receiving a full refund.
- The TSS Earnslaw is scheduled to undergo annual maintenance from May 19 to September 9, 2025.
- Please arrive at least 20 minutes before your scheduled departure time for check-in.
- Cruises operate in most weather conditions; cancellations are rare and only occur in extreme circumstances.
- Children must be supervised by an adult at all times.
- Restrooms are available on board.
- The cruise duration and route may vary depending on weather and operational requirements.
- Infants and children may require a booked ticket; check your ticket details before arrival.
Milford Sound Cruise
- Please arrive at least 20 minutes before your scheduled departure time for check-in.
- Cruises operate in most weather conditions; cancellations are rare and only occur in extreme circumstances.
- The cruise is subject to favorable weather conditions. In the event of cancellation due to poor weather, you will have the option of rescheduling or receiving a full refund.
- The TSS Earnslaw is scheduled to undergo annual maintenance from May 19 to September 9, 2025.
- Children must be supervised by an adult at all times.
- Restrooms are available on board.
- The cruise duration and route may vary depending on weather and operational requirements.
- Infants and children may require a booked ticket; check your ticket details before arrival.
